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Business booms during Bank Holiday heatwave

26/4/2019

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Summer came early for Southend and its traders this Easter with soaring temperatures and the return of the Southend Shakedown motorcycle event making it the busiest in recent memory.
 
After temperatures reached the mid 20’s, tens of thousands of tourists and residents flocked to the town’s sun-soaked beaches to enjoy traditional fish and chips, soak up the sun, and admire over 3,500 motorbikes that had roared their way to the seafront on Bank Holiday Monday.
 
A total of 18,461 sun-seekers visited the pier over the weekend – more than the whole of March. The Pier saw a fun Easter Egg hunt along with the opening of the new tearoom where Jamie and Jimmy’s TV show is filmed.
 
Meanwhile, the hidden historical gem of Prittlewell Priory attracted 5,442 visitors to its popular Teddy Bear Hunt – compared to 538 in Easter last year.

In anticipation of the busy weekend, significant extra resources were drafted in, including parking marshals to coordinate car park flow and BID rangers to welcome visitors and help reunite lost children with parents.

An extra 25 Veolia waste staff were drafted in to remove waste, with crews removing over 11 tonnes of rubbish from the seafront - from both bins and litter-picks - and clocking up a total of 320 working hours between them.
 
Scott Dolling, Director of Culture, Tourism and Property, said the success of the weekend showed that the extensive planning between the Council, emergency services and local police as part of Operation Heatwave had paid off.

He said: “This was the busiest Easter we can recall for many years with huge numbers visiting the breadth of our seafront and award-winning parks. The sunshine certainly helped, but the huge numbers clearly show the continued appeal of Southend as a visitor destination.

“I, like many, was delighted to see the return of the Southend Shakedown and congratulate the organising committee on such a well-attended, safe and enjoyable event.

“As one of the key agencies involved in ensuring the event ran smoothly, we will be attending a debrief and taking on board feedback from attendees, traders and residents.

“In particular, I would like to thank our Veolia waste crews for their fantastic work - many local residents and businesses have also told us what a fantastic jobs they did. They worked long hours, raking the beaches early in the morning, regularly empty bins throughout the day, then picking up litter in the evenings.

“It’s clear that our joint preparations have helped ensure were welcomed, had a fantastic time and will want to return again and again.”

Traders also saw a boom in trade. Joan Tiney, chair of Southend Seafront Traders Association, said: “We had live music on at The Borough and the atmosphere was great with no trouble just people having a great day out. I have not seen the seafront so packed in a long time and the organisers are to be complimented on all their hard work.”
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Jacqui Dallimore, chair of Southend Tourism Partnership, said: “The Roslin Hotel, like much of the Borough, has been exceptionally busy over the Bank Holiday especially on our large terraces and it’s been great to see the whole area buzzing with the glorious weather.
“There really is no better place to be when the sun is shining but of course Southend’s offer is increasingly all-year round with such a diverse and wonderful events programme.”
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Tourism chiefs plan to make 2019 a record year for Southend

8/4/2019

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​Record numbers of visitors are coming to Southend’s shores and they are staying here for longer, the town’s tourism leaders have heard.
 
Businesses, volunteers and council partners were told the welcome news at Southend’s fourth Annual Tourism Conference, where representatives of Visit Essex also stated that Southend was experiencing an increase in overnight stays – the only borough in the county to do so.
 
The conference, held on Southend Pier last week, saw attendees sharing ideas for the upcoming season and reviewing the town’s progress against its ambitious tourism strategy, Destination Southend-on-Sea, which aims to propel the town to being “England’s number one coastal destination.”
 
Delivering excellent customer service was a key theme of the conference, following on from the ‘Make Southend Sparkle’ campaign, which sees residents and businesses join forces to spruce up the borough’s streets with litter picks, beach cleans and planting.
 
Place branding and developing better communications were also key themes that delegates were keen to highlight.
 
Scott Dolling, Director of Culture, Tourism and Property, said: “News that more people are visiting Southend and that they are staying longer is a real boon for the town and shows that businesses, volunteers and the council are working well together to deliver against our ambitious tourism strategy.
 
“That this news comes before the Easter Holidays – which typically sees the year’s first large surge of visitors and will this year welcome the Southend Shakedown Resurrection – is especially welcome.
 
“This conference, now in its fourth year, helps bring like-minded, positive businesses and organisations together to see how we can work better together for the benefit of the town and its economy.
 
Jacqui Dallimore, chair of the Southend Tourism Partnership, said: “Southend welcomes 7.5 million visitors a year, with tourism supporting 9,500 people through direct employment and bringing £440m into the local economy. It’s vital that Southend’s visitor offer continues to grow and evolve and the Annual Tourism Conference is crucial in setting the tone and establishing the priorities for the visitor season ahead.”
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