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Residents have their say on future of city centre

24/5/2022

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Residents of Southend-on-Sea shared their vision for the City’s future as part of engagement to help the council form a new strategy for the city centre.

On Thursday 12 May, new community hub The Ironworks at number 90 on Southend High Street opened its doors to residents who wished to share their opinions on the subject, with an online version of the survey also available on the Your Say Southend platform.

This engagement has started the process to create a new strategy to regenerate Southend City Centre. The strategy will set a clear vision and series of actions to guide the future development and direction of Southend City Centre for years to come. It will also help to form a list of projects to attract investment into the City to improve quality of life, bring jobs, and improve the environment. 

The six-hour event hosted over 85 participants from various sectors including education, local business, housing, arts and culture, transport, health and many more people dropped in throughout the day to provide their thoughts and suggestions. The sessions were led by architecture and urbanism experts 'We Made That’, who hosted a ‘question and answer’ style drop-in. Many passers-by also received leaflets with the survey website address to take part at home online in their own time.

A spokesperson from We Made That said: “There was lots of positive and helpful feedback from the sessions which we will take forward and help us shape the city centre strategy and investment plan. We hope that people found the sessions helpful and informative.”

Cllr Ian Gilbert, cabinet member for economic recovery and regeneration, added: “It was fantastic to see so many people drop by to take part in the consultation last week, and for those who were unable to make the in-person session, the consultation is still available online. I encourage as many people as possible to take part in the online survey so that we can develop a strategy that reflects the views of Southend’s residents.”
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A physical exhibition of the event is currently available to view at the Forum Library, and the online version of the consultation is available on the Your Say Southend website, which will run until Friday 27 May 2022.
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Shop local, shop safe as retail returns

11/6/2020

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A shop local, shop safe campaign has been launched ahead of the wider reopening of shops on Monday 15 June.

Over recent weeks Southend Business Improvement District (BID), councillors and officers from Southend-on-Sea Borough Council, Leigh Town Council, the seafront traders association, Essex Chambers of Commerce and other local businesses have been working together to deal with the Government’s relaxation of lockdown measures and ensure that the Borough is a safe place to visit and shop.
 
The group is working hard to help our local economy bounce back stronger than ever and help businesses to reopen safely and keep residents safe too.
 
Local businesses have been provided with signage, poster templates and guidance, and hundreds of public signs are also being put up in shopping areas across the Borough.
 
In central Southend, welcome hosts and sanitisation stations will be available for shoppers and people will be encouraged to keep left.
 
In Leigh-on-Sea, there will be a small number of parking bays suspended in Broadway West outside the bakers, butchers and greengrocers, on Elm Road outside the fishmongers and fish and chip shop and on Rectory Grove outside the bakers and health food shop. These have been identified as potential ‘pinch points’ for queues and this will create more space for people to safely queue.
 
Other areas will be monitored carefully and any necessary measures to help keep people safe will be brought in if necessary.
 
Shoppers are also being asked to ‘stay safe, stay apart’, and respect measures and staff in place working to keep people safe. The group is also asking people to shop local and to expect a different shopping experience for the time being.
 
Cllr Martin Terry, the council’s cabinet member for community safety and chair of the relaxation measures stakeholder group, says: “As shops reopen it is important that local people take responsibility to stay safe and stay apart from people they don’t live with. Please do your bit both to stop the spread of coronavirus and to support your local businesses.”
 
Denise Rossiter, chief executive of Essex Chambers of Commerce, says: “Our collective message is to shop local and shop safe. As a group we have worked really hard together to get plans in place across the Borough as the Government has eased its lockdown measures. We will continue to review plans regularly and I just urge people to visit and support your local businesses. They need it more than ever.”
 
Cllr Kevin Robinson, the council’s cabinet member for business, leisure and tourism, says: “The group has been working very hard to help our local economy bounce back and I want to thank everyone for their efforts. With wider reopening next week, this is the ideal time to encourage people to shop local and shop safe.”
 
Suzanne Gloyne, Southend BID manager, says: “We are pleased to say we are back open and we are pleased to welcome shoppers back to the Borough. We want people to shop local and we have worked collectively so that shoppers can be confident of a safe environment. We also ask everyone to do their bit too by keeping your distance, not blocking pavements and respecting the staff and new measures that are there to keep you safe.”
 
A guide for businesses that has been put together to help guide them through reopening is available at: https://www.southendbid.com/retailrecovery
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Business booms during Bank Holiday heatwave

26/4/2019

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Summer came early for Southend and its traders this Easter with soaring temperatures and the return of the Southend Shakedown motorcycle event making it the busiest in recent memory.
 
After temperatures reached the mid 20’s, tens of thousands of tourists and residents flocked to the town’s sun-soaked beaches to enjoy traditional fish and chips, soak up the sun, and admire over 3,500 motorbikes that had roared their way to the seafront on Bank Holiday Monday.
 
A total of 18,461 sun-seekers visited the pier over the weekend – more than the whole of March. The Pier saw a fun Easter Egg hunt along with the opening of the new tearoom where Jamie and Jimmy’s TV show is filmed.
 
Meanwhile, the hidden historical gem of Prittlewell Priory attracted 5,442 visitors to its popular Teddy Bear Hunt – compared to 538 in Easter last year.

In anticipation of the busy weekend, significant extra resources were drafted in, including parking marshals to coordinate car park flow and BID rangers to welcome visitors and help reunite lost children with parents.

An extra 25 Veolia waste staff were drafted in to remove waste, with crews removing over 11 tonnes of rubbish from the seafront - from both bins and litter-picks - and clocking up a total of 320 working hours between them.
 
Scott Dolling, Director of Culture, Tourism and Property, said the success of the weekend showed that the extensive planning between the Council, emergency services and local police as part of Operation Heatwave had paid off.

He said: “This was the busiest Easter we can recall for many years with huge numbers visiting the breadth of our seafront and award-winning parks. The sunshine certainly helped, but the huge numbers clearly show the continued appeal of Southend as a visitor destination.

“I, like many, was delighted to see the return of the Southend Shakedown and congratulate the organising committee on such a well-attended, safe and enjoyable event.

“As one of the key agencies involved in ensuring the event ran smoothly, we will be attending a debrief and taking on board feedback from attendees, traders and residents.

“In particular, I would like to thank our Veolia waste crews for their fantastic work - many local residents and businesses have also told us what a fantastic jobs they did. They worked long hours, raking the beaches early in the morning, regularly empty bins throughout the day, then picking up litter in the evenings.

“It’s clear that our joint preparations have helped ensure were welcomed, had a fantastic time and will want to return again and again.”

Traders also saw a boom in trade. Joan Tiney, chair of Southend Seafront Traders Association, said: “We had live music on at The Borough and the atmosphere was great with no trouble just people having a great day out. I have not seen the seafront so packed in a long time and the organisers are to be complimented on all their hard work.”
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Jacqui Dallimore, chair of Southend Tourism Partnership, said: “The Roslin Hotel, like much of the Borough, has been exceptionally busy over the Bank Holiday especially on our large terraces and it’s been great to see the whole area buzzing with the glorious weather.
“There really is no better place to be when the sun is shining but of course Southend’s offer is increasingly all-year round with such a diverse and wonderful events programme.”
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Tourism chiefs plan to make 2019 a record year for Southend

8/4/2019

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​Record numbers of visitors are coming to Southend’s shores and they are staying here for longer, the town’s tourism leaders have heard.
 
Businesses, volunteers and council partners were told the welcome news at Southend’s fourth Annual Tourism Conference, where representatives of Visit Essex also stated that Southend was experiencing an increase in overnight stays – the only borough in the county to do so.
 
The conference, held on Southend Pier last week, saw attendees sharing ideas for the upcoming season and reviewing the town’s progress against its ambitious tourism strategy, Destination Southend-on-Sea, which aims to propel the town to being “England’s number one coastal destination.”
 
Delivering excellent customer service was a key theme of the conference, following on from the ‘Make Southend Sparkle’ campaign, which sees residents and businesses join forces to spruce up the borough’s streets with litter picks, beach cleans and planting.
 
Place branding and developing better communications were also key themes that delegates were keen to highlight.
 
Scott Dolling, Director of Culture, Tourism and Property, said: “News that more people are visiting Southend and that they are staying longer is a real boon for the town and shows that businesses, volunteers and the council are working well together to deliver against our ambitious tourism strategy.
 
“That this news comes before the Easter Holidays – which typically sees the year’s first large surge of visitors and will this year welcome the Southend Shakedown Resurrection – is especially welcome.
 
“This conference, now in its fourth year, helps bring like-minded, positive businesses and organisations together to see how we can work better together for the benefit of the town and its economy.
 
Jacqui Dallimore, chair of the Southend Tourism Partnership, said: “Southend welcomes 7.5 million visitors a year, with tourism supporting 9,500 people through direct employment and bringing £440m into the local economy. It’s vital that Southend’s visitor offer continues to grow and evolve and the Annual Tourism Conference is crucial in setting the tone and establishing the priorities for the visitor season ahead.”
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Have your say on future development of Southend

20/2/2019

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Residents, businesses and community groups are invited to shape the development of Southend over the next 20 years.
 
Southend Council is hosting three local events to seek people’s views on a new Local Plan which sets out the council’s proposals to manage development of the borough and how it will assess planning applications for the area over the next 20 years.
 
Local Plans address needs and opportunities in relation to housing, the local economy, community facilities and infrastructure, such as roads and transport. They should safeguard the environment, enable adaptation to climate change and help secure high quality and accessible design.
 
Cllr John Lamb, Leader of Southend Council, said: “Having a good Local Plan in place is vital for the future of the town. It will determine where major developments take place across the borough over the next 20 years and will impact on where people will live, work and spend our leisure time.
 
“In Southend, we have a real challenge in providing the level of housing growth we need to meet future demand, so where and how we let residential development take place will be an important – but by no means the only – part of this consultation.
 
“Importantly, it will allow the town to grow in a sustainable way, so that we have sufficient roads, medical facilities and schools while protecting valuable green spaces.
 
“I feel passionate about Southend and I want the best possible future for its residents. I know this passion is shared by people I speak to across the town.
 
“Please share your views now to shape the sort of town you would wish future generations to grow up in.”
 
The draft Local Plan can be viewed and commented upon by visiting https://localplan.southend.gov.uk until 2 April 2019.
 
The three public events will be held at the following times and locations:
 
  • Saturday 23rd February – The Forum, Southend Town Centre 09:30 – 17:00
  • Wednesday 27th February – Thorpe Bay Yacht Club 13:00 – 18:00
  • Wednesday 13th March – Leigh Community Centre 15:00 – 20:00
You can also buy hard copies of the document. Hard copies can also be viewed at the Civic Centre and all the local libraries within the borough.
Email: planningpolicy@southend.gov.uk

Post: Business Intelligence Officer, Performance & Business Support, Department of Place, Southend-on-Sea Borough Council, PO Box 6, Civic Centre, Victoria Avenue, Southend-on-Sea, SS2 6ER.

If you would like to be notified of future planning policy consultations, you can sign up to the council’s planning policy consultation database. Please contact planningpolicy@southend.gov.uk or telephone 01702 215408.
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Work underway to improve a key Southend gateway

20/2/2019

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New planters, lighting columns and benches are being installed at the town centre end of London Road as part of a project to improve access and create a more attractive gateway to the town.
 
The work is part of the Southend Central Area Transport Scheme (S-CATS) and follows the reconfiguration of the highway and parking of London Road between Queensway and College Way as well as the introduction of new electric vehicle charging points.
 
A total of eight Corten steel lighting columns, which are designed to give a rust effect, were erected earlier this week together with seven complementary planters and seven benches. The planters will be planted with ivy within the next few weeks.
 
The landscaping scheme was the result of consultation with local businesses and marks the end of the first phase work along this stretch of London Road.
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Later phases of the project will focus on improving the section of London Road (from College Way to Victoria Circus) and then improving the Victoria Circus public area itself.
 
Cllr Andrew Moring, cabinet member for infrastructure, said: “I’m pleased to see work progressing on the landscaping of this important gateway to the town. The clever design allows us to introduce greenery to an area where planting trees into the ground was not an option due to the large number of pipes and cables beneath the road, as well as introducing attractive new lighting and seating.
 
“I’d like to thank all the local businesses who fed into the final design by sharing their ideas.”
 
Southend Central Area Transport Scheme (S-CATS) is a £7m project is being fully funded by the Department for Transport’s Local Growth Fund through the South East Local Enterprise Partnership (SELEP).
 
The first phase of S-CATS was completed in 2017 with £1m worth junction improvements on Victoria Avenue (Great Eastern, Carnarvon Road and East Street/West Street).
 
Phase 2 (just completed) is a £2m public realm and streetscape improvement scheme along London Road (between Queensway and College Way through to Elmer Avenue) to make this an attractive gateway to Southend High Street.
 
Later phases of the project will focus on improving the section of London Road (from College Way to Victoria Circus) and then improving the Victoria Circus itself. A much wider stakeholder engagement process is planned to develop design options for these phases.
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Council increases short-stay parking in Southend

5/2/2019

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Two mini short-stay car parks are to be trialled on Southend High Street, with short-term parking spaces at another major central car park also increasing.
 
Southend Council has announced that its 14-space London Road North car park beside the Odeon cinema will be converted into a one-hour maximum stay car park with a fixed fare of 20p for half an hour or 50p for an hour. Meanwhile, a further 12 short-stay car parking spaces will be created at the site of the former Pitman toilets with the same charging system operating.
 
In addition, the one-hour parking band will be reintroduced at Seaway car park during the summer months, bringing more than 600 extra single-hour parking options to the town centre. Currently, single-hour parking is only available at Seaway in the winter months. Single-hour parking here will be priced at £1.60 from April to October and £1.20 from November to March.

The new car-parking changes are all due to come into force from 1 April and will operate on a trial basis for a year.
 
Payment will be possible at London Road North and Pitmans via cash, phone or the Mobon app.
 
Cllr James Courtenay, cabinet member for growth said: “While we want residents and visitors to stay longer in our town, I acknowledge that sometimes people just need to nip into town to grab a coffee or collect an order. 

“Indeed, Click & Collect shopping is an increasingly important market for some of our high street retailers and these new short-stay parking options should cater perfectly for that market. This is something that local businesses told us was important to them as we consulted over the 2019-2020 budget.
 
“Over the next year, we’ll be keeping a close eye on the take up of these new car parks and speaking to town centre businesses to see what impact they have on high street trade.

“We will also be doing more to promote use of the more than 2,000 single-hour parking spaces the town already has, both in council and private ownership.” 
 
One-hour parking in Southend town centre
 
Tylers Avenue and York Road Car Parks – 340 spaces priced at £1.10 for an hour
Short Street Car Park – 101 spaces priced at £1.10 for an hour
Seaway Car Park – 630 spaces priced at £1.20 for an hour (November – March) or £1.60 for an hour (April – October) commencing 1 April 2019
Royals Shopping Centre – 400 spaces priced at £1.10 for an hour
Victoria Shopping Centre – 670 spaces priced at £0.90 for an hour
Sainsbury’s – 340 spaces priced at £1 for an hour (reimbursed with minimum spend instore)
 
Road North (from 1 April 2019) – 14 spaces priced at 20p for half an hour or 50p for an hour
Pitmans (from 1 April 2019) – 12 spaces priced at 20p for half an hour or 50p for an hour
Southend Central Station (NCP) – 138 spaces priced at £1.70 for one hour
Luker Road (Britania Parking) – priced at £0.90 for one hour.
 
Half and single-hour parking is also available in on-street bays in the following streets within the town centre area:
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Alexandra Road, Alexandra Street, Baltic Avenue, Cambridge Road, Capel Terrace, Cashiobury Terrace, Clarence Road, Clarence Street, Clifton Terrace, Clifftown Road, Devereaux Road, Gordon Road, London Road, Nelson Street, Prittlewell Square, Queens Road, Royal Terrace, Runwell Terrace, Southchurch Road, Warrior Square, Weston Road, Victoria Avenue, Whitegate Road, York Road.
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Southend Pier and roads targeted for major investment in council budget plans

11/1/2019

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​More than £35m of new projects are being put forward by Southend Council as part of its draft capital budget proposals for 2019/20.

In addition to existing schemes already ongoing or planned, this would give the council a capital investment programme of £177m for the next four year period, including over £18m of investment into the Pier, £26.3m investment into improving roads and pavements, £3m for community safety improvements and £1.2m on parks and open spaces.

An additional £36.5m worth of new projects are also included in the draft programme, but will be subject to external funding and detailed and viable business cases being prepared and approved, including up to £20m for commercial property purchases over the next three years, £10.5m for a new pavilion deck on the end of the pier and £1m for the refurbishment of the Cliffs Pavilion in summer 2020.

The capital budget, which is separate to the council’s day to day revenue budget, is used to make one-off investments in things like regeneration and housing projects, and to carry out essential improvements to leisure and cultural facilities and ICT systems. Funding is raised from a mixture of external funding, reserves and borrowing.

The proposals for new projects include £3.25m over the next two years to replace ageing Pier trains which were introduced in 1986 with a predicted 20 year lifespan and an additional £3m over three years to fix more pavements and roads.

Safety measures are also a big new investment, with a further £2m proposed to continue to upgrade the borough’s CCTV system and install new cameras in key locations following a recent consultation.

A new children’s residential care home, new public toilet provision, better traffic management and car park improvements are some of the other projects highlighted for new investment in the draft budget.

Over £20m is also being added to the capital programme from 2021 to 2024 for investment in the council housing stock, which will be funded through the housing revenue account (HRA).

Cllr James Courtenay, Deputy Leader of the Council, says: “Capital and revenue budgets are two entirely different things and we have a duty to fund essential things like ensuring we can look after our most vulnerable residents, and also ensure that facilities like the Pier and Cliffs Pavilion, which are a source of pride and joy for so many, are invested in and safeguarded for the future. Financially we have tightened our belts, but this must not be to the detriment of our future vision for Southend-on-Sea and our plans must remain bold and ambitious.

“The resident and stakeholder led ambition document Southend 2050, has helped us identify the type of town our residents and stakeholders want to see. With feedback from more than 35,000 people, it helps us to focus both on the work that is needed now, but also over the next few years, to help make those ambitions a reality.

“This can be seen with more investment in things that are important to people in the here and now, including fixing more roads and pavements, investing in more public toilet provision in the seafront area, and ensuring our housing stock is up to decent homes standard, but also looking to the future with investment in the Pier and the Bell junction for example.

“The proposals in this draft capital budget will make a real difference to important local facilities and infrastructure and shows that we are open for business and here to do the very best for local people and businesses.”

If all external funding and viable business cases are approved, then the capital investment programme could be £229m for the period of 2019/20 to 2023/24.

Other investment within the capital programme and already allocated includes £12.7m for the ongoing secondary schools expansion programme, £24.8m for the continued development of Airport Business Park Southend, £11.5m for the delivery of a new 60 bedroom care facility and day centre and £1.3m for the continued construction of  affordable housing on housing land.

There will also be a business and voluntary sector budget consultation event on Thursday 17 January at Holiday Inn, Eastwoodbury Crescent starting at 8.30am (registration from 7.30am). This will give local businesses and stakeholders the opportunity to hear an insight of the 2019/20 budget.
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Free festive parking for Southend

14/11/2018

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Free festive parking will return to Southend town centre this December.
 
All 10 of the council run car parks across Southend town centre will be free on Thursdays after 4pm for late-night shopping and all day on Sundays throughout December.
 
Cllr Andrew Moring, cabinet member for infrastructure said: “The Christmas period is important for local traders and that is why we are pleased to once again offer our free festive parking on Thursday evenings and Sundays. I hope that both residents and visitors to Southend-on-Sea will take advantage of this and help local retailers enjoy a bumper Christmas.
 
“We’re also supporting Small Business Saturday on December 1 providing free parking all day in seven of the council run car parks across the Borough, and I hope that residents use this opportunity to shop locally.”
 
Free Sunday parking starts on Sunday 2 December and runs up to and including Thursday 29 December. Car parks included are: Alexandra Street, Warrior Square, Seaway, Clarence Road, Tylers Avenue, York Road, London Road (behind Pizza Express), University Square, Essex Street and Short Street.
 
Free all day parking on Saturday 1 December to celebrate and support Small Business Saturday will be available at the following car parks: Ilfracombe Avenue, North Road, Hamlet Court Road, Elm Road (Leigh-on-Sea), North Street, Ceylon Road and Thorpe Bay Broadway.
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Figures show tourism is booming in Southend

30/10/2018

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Visitor numbers to Southend reached a record high in 2017, according to a new tourism assessment.
 
The key results from the 2017 Economic Impact Assessment – an independent assessment conducted by tourism insights experts Destination Research - has shown that tourism in Southend reached new heights in a record breaking year.
 
Key results show that:
  • More than 7.5 million trips were undertaken in the area, an increase of around 500,000 from 2016
  • £335m was spent by tourists, an increase of £22m from 2016
  • 9,587 jobs supported for local residents, an increase of 607 from 2016
  • £50m generated from overnight visits, an increase of £2m from 2016

Cllr James Courtenay, cabinet member for growth, said: “Figures from the recent Economic Impact Assessment reveal Southend’s tourism economy continued to go from strength to strength last year. The council has worked closely with our partners, such as Southend BID, to entice day-trippers to the borough and encourage them to stay longer.
 
“I’m pleased to see an increase in number of trips, number of overnight visits, money spent in the borough through tourism and also more tourism jobs filled by local people. This is all fantastic news for the town.
 
“So far this year we have also seen record visitor numbers for the pier, and I am confident that visitor numbers for this year will be similarly impressive. Our focus now must be to continue to ensure our town remains a place people wish to keep coming back to and our recent High Street summit is and important part of that.”
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New jobs created as Giraffe STOP and Costa touch down at Southend Airport

31/7/2018

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Passengers at Southend Airport can now enjoy an increased range of food and drink following the opening of Giraffe STOP and Costa Coffee.

The Giraffe STOP, which opened for the first time at the airport yesterday, follows the recent agreement with TRG Concessions to take over catering outlets. The airport also expects to see the opening of bespoke pub brand, The Navigator, later this summer.

The new outlets have led to the creation of 20 new jobs, including permanent manager roles.

Lauren Hawes, who lives in Southend will become the new Unit manager for Giraffe STOP having only started working with TRG Concessions at London Southend a few months ago. She said, “Working at my local airport has been a fantastic whirlwind experience for me. I haven’t been here that long but I’ve really enjoyed my experience and learnt a lot. It’s fantastic that the airport is creating such amazing career opportunities for local people like me.”

Nick Ayerst, the managing director of TRG Concessions, said: "We are delighted to have acquired sites at London Southend Airport, given its current growth and future prospects. We look forward to trading them with a view to developing further award-winning new concessions at the airport over the next few years. We welcome our new team members into the business and will be investing in them to help support future growth in our Southend business.” 
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Glyn Jones, CEO of London Southend Airport said, “This new partnership with TRG Concessions, which will bring six new high street brands to London Southend Airport, is fantastic news for passengers. It is also a great vote of confidence in the UK’s fastest growing airport, another step along our road to becoming both bigger and better. And as we grow, we can create even more job opportunities for the local community.”
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New bars and restaurants coming to Southend Airport

23/5/2018

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More restaurants and bars are on the way to Southend Airport after a £5m partnership was announced this week.

Award-winning TRG Concessions will take over the existing airport-operated outlets and their teams in June 2018. These will then be transformed into a bespoke pub and dining concept named The Navigator, along with Giraffe Stop and Costa outlets, during the summer. They have further plans to introduce more nationally recognised food and drink brands over the coming years.

This partnership will see TRG invest more than £5m developing the food and beverage offer at London Southend over the next 10 years, with these developments expected to create further jobs in the airport.

Glyn Jones, Chief Executive Officer of Stobart Aviation, owners of London Southend Airport, said "We are consistently voted Best Airport in London and a key part of our mission is to deliver a great experience for our guests.  We know from customer feedback that improving our food and beverage offer is the main way we can make their experience even better, so this new partnership with TRG Concessions, which will bring recognised brands to London Southend Airport, is fantastic news for passengers. It is also a great vote of confidence in the UK’s fastest growing airport, another step along our road to becoming both bigger and better."

Commenting on the deal, Nick Ayerst, MD TRG Concessions said “We are delighted to have acquired sites at London Southend Airport, given its future growth prospects. We look forward to trading them with a view to developing further award-winning new concessions at the airport over the next few years. We welcome our new team members into the business and will be investing in them to help support future growth in our Southend business.”
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